After-sales service
(1) and guarantee:
1. We guarantee to provide the buyer of the product is brand new, complete and unused.
2. To support the product installation and use, we guarantee to provide the technical data are complete, clear and correct.
(2), user manual
Our company will provide detailed product list according to the contract specifications, operating instructions, will be to the user for installation guide, use, maintenance, maintenance.
(3), the warranty:
1. Warranty purpose: response in time, as soon as possible to solve, make sure you use.
2. Warranty period: within one to three years warranty, free all maintenance services; After the warranty period, only receive the materials used in maintenance services to the user
Costs, not charge labor.
3. The warranty scope:
Users in use process found unable to solve the problem, can be directly by telephone, fax and other way to get in touch with my company, my company will be
In response to 48 hours, and users to negotiate a solution.
Under normal use and storage of cases, my company is responsible for the quality of product. As a result of product quality failure, my company will be free for repair and accessories
Change. During the warranty period, if it is found that the product can not run normally, use shall issue a detailed written report to my company, show details of the problem
4. The following is beyond the scope of warranty:
Are not authorized to modify the product due to the use of party, incorrect use of equipment problems.
Because of natural or war damage failure caused by trauma.
6. Periodic after-sale service: maintenance, pay a return visit regularly, for advice, improve the improvement.